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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

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  2. 088: Jocelyn Davis: I no longer had a platform

088: Jocelyn Davis: I no longer had a platform

Sep 28, 2016

Jocelyn Davis got a splash of cold water in her face. Being an executive at a consulting firm she was easily published by Harvard Business Press. But when she tried to get her next book published after departing from her firm she learn a sobering lesson. Listen to Jocelyn tell the story of her journey of getting over the hump.