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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

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  2. 098: Michael Teoh: I thought I could motivate my staff

098: Michael Teoh: I thought I could motivate my staff

Dec 7, 2016

Michael Teoh was working on growing his business and he was getting results. Michael kept pressing forward thinking he could motivate his staff to meet client demands. But his staff pushed back. That’s when Michael learned a valuable lesson.