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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

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  2. 146: Steven Stein: I can fade out a bit

146: Steven Stein: I can fade out a bit

Nov 8, 2017

Steven Stein started a small business with his wife. He was responsible for doing many of jobs necessary to grow the company. But to grow, Steven had to learn a valuable lesson. He did and today they employ more than 170 people throughout the world and he’s become a leading expert on psychological assessments and emotional intelligence.