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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Apr 25, 2018

Jennifer Moss had two young kids when she founded her company and then her husband became almost fatally ill. They thought he would never walk again, but after a six-week recovery where he focused on gratitude, they realized they found a new passion that changed their narrative.