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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Sep 19, 2018

Pete Williams built a company selling phone systems but gradually learned he was not getting any repeat business. That’s when Pete and his team began to discover and implement the seven levers that companies use to create a cadence for business growth.