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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Feb 25, 2015

Are you putting a lot of effort in paddling and steering in the wrong direction? Join me as Chris Lah shares his story of a failed technology implementation project where he tried to do too much. Learn how Chris found himself drowning and what he ultimatly did to sail forward. Learn how Chris found clarity about his...


Feb 18, 2015

What would you do? Join me as Mohamed Latib shares his story as a teenager in a boarding school in the Himalayan Mountains. At the age is 14, at the end of the academic school year and facing 3-months of winter vacation Mohamed found himself in a situation that none of his fellow classmates had to face. This moment...


Feb 11, 2015

What do you trust in? Join me as Dee Kohler shares her story (more than one) about trust, finding your place, and how you can model a very important and powerful behavior that is most often overlooked in work and life. Learn how Dee found greater success and peace of mind in her career and self.


Feb 4, 2015

How do you know when you need to cut the cord? Join me as Stand Phelps shares his story of a life altering decision that caused him to uproot his family while still being pulled back by old ties. Hear about the leadership decision that changed the course of his career and life. 


Feb 4, 2015

What did Lesley do when she was steering a massive battleship in Iraq and headed for a big oil tanker; at the age of 23? Join in as Lesley Lykins shares her story as a young naval officer trying to get her crew to get on board.