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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Apr 29, 2015

Ramesh lived a nomadic type of life in his early years. He found himself with an entirely new set of friends every few years. This had a profound impact on Ramesh as he wanted to grow and learn but was delayed by not having strong friendships. Being able to learn how to connect better and prepare better has helped him...


Apr 22, 2015

Gerry was fortunate to learn a valuable lesson as a young leader. Gerry thought he knew a lot about leadership, but he didn't know what he didn't know. His first day in a leadership development program was a disaster and they were pretty much dysfunctional. Listen to Gerry tell his story and the epiphany he had that...


Apr 15, 2015

Jesse was told by his boss that he was going to be terminated. His boss told him that while he was happy to have a job, he was not happy to have this job; and he needed someone that wants this job. Jesse was hurt deeply because it was the first time where he felt he was not good enough. That’s when Jesse realized he...


Apr 8, 2015

Honoree shares her story about something so many find terrifying. While taking a public speaking class her instructor told her, “You need to speak.” Honoree found herself finally realizing what the meaning of her words were several years later when after a speaking opportunity an attendee came up to her and thanked...


Apr 1, 2015

Art shares with us a hump he is trying to get over now! Art finds himself in certain situations that impact him personally, when he should not. He is trying to learn how to not let certain things that are said become burdens and frustrations that he should not be carrying. But Art’s deep passion to help others and do...