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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

May 27, 2015

Ned Hallowell has ADHD and dyslexia. When he was trying to learn to read and couldn’t do it, growing up in the 1950’s, he could have been labeled as stupid and told to try harder. But Mrs. Eldridge helped to inspire Ned go on to Harvard College, Tulane Medical School, and a Harvard residency and fellowship in adult...


May 20, 2015

Throughout her career Karyn has led transformation and change initiatives. As part of her responsibilities she needed to help executives at various levels buy-in. Karyn learned how to become positively relentless in her quest to help executives walk the walk. Listen to the show to find out just how Karyn does it, so...


May 13, 2015

As the President and CEO of the Arizona Diamondbacks, Derrick is considered by many to be among the leaders of the game. He showed his leadership strength by immediately going public with the diagnosis of his prostate cancer in order to encourage other men to get tested after age 40. Hall is now cancer free and has...


May 6, 2015

Pele had a high-paying job with a fancy title but it wasn’t enough. He left that job for another with a bigger title and a bigger salary. After only after a year, the bigger job and salary was taken away when Pele was impacted by layoffs. He was left with nothing. So he went back to his previous boss, but he did not...