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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Sep 30, 2015

Mike Moyer felt like everything he touched turned to gold. Feeling confident, Mike decided to invest all of his money into a new startup. At the same time he got married, bought a new house and had a baby. And his company failed. Listen to Mike tell his story so you can learn how to move onward and upward faster.


Sep 23, 2015

Considering herself an introvert by nature, Sydney Savion realized she needed to break her natural tendencies so she could build more relationships, faster. As an officer in the US Air Force it was expected that she socialize with other officers, but the corporate world required even higher level of social interaction...


Sep 16, 2015

Louis moved to Japan to head up HR and build a consistent global culture for the organizations he was working for. Louis focused on learning the Japanese language to help lead his team, but it’s what he learned about the culture that taught him the big lesson. Listen to Louis tell his story of how he got over the hump.


Sep 9, 2015

Kate Nasser graduated from college with the goal of being a high school math teacher. After three months of teaching she was hit with a meatball and realized this was not what she wanted to do with her life. What a career counselor told Kate was a total shock. Listen to Kate's story of how she got over the hump.


Sep 2, 2015

Shep Hyken took over as President of the National Speakers Association, a volunteer position, and he had no clue what he was in store. After months of consideration, the association leadership team decided to change the name of the association. After the announcement of the name change at the annual member...