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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Mar 30, 2016

Roger Dooley bailed out of a good corporate job to launch a company that serviced Texas Instruments computers. After six months of operation, Texas Instruments declared they were exiting the home computer market. Finding himself needing to focus more on the survival of his business, Roger began to think differently...


Mar 23, 2016

Lynn Hunsaker moved to Belgium without being able to speak Dutch. She found herself needing to quickly speak the language in order to build key relationships. Lynn did learn how to build her skills in Dutch quickly and later discovered that the skills she developed helped her in some unsuspecting ways. Listen to Lynn...


Mar 16, 2016

John Tarnoff was the co-founder of a tech start-up in the late 1990’s. In the middle of 2001 the tech sector collapsed and John and his partner lost several deals due to the downturn. After a meeting with their lead investor, they decided to bring in someone to help them raise capital. This guy tried to help raise...


Mar 9, 2016

Trip Durham woke up one morning knowing he was going to receive two job offers. He knew that two recent interviews went very well and that he was going to have to make a choice. But for Trip, he decided to make the choice an easy one. He did get two job offers that day and what he did was shocking. Listen to Trip tell...


Mar 2, 2016

V. Lynn Hawkins was in commercial real estate and doing very well. After a few months, her boss called her in to his office and told her she was not cut out for sales, she was too nice. Lynn was hurt and questioned if she was doing things wrong, despite her success. That’s when she sought out to learn more. What...