Preview Mode Links will not work in preview mode

Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

  1. All Episodes
  2. 214: Cheryl Strauss Einhorn: Where I am may not be where somebody else is

214: Cheryl Strauss Einhorn: Where I am may not be where somebody else is

Feb 27, 2019

Cheryl Strauss Einhorn grew up trying to investigate and get to know her father to develop a deeper relationship. This led her to develop the AREA Method that gives people a systematic approach to solving big problems leveraging perspective-taking and investigation.