Preview Mode Links will not work in preview mode

Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jun 14, 2017

Bernie Swain was facing gargantuan competition to be the lecture agency that would represent President Ronald Reagan. He was certain that he would lose out to a more experienced and larger firm. When Bernie got the call, he prepared for the worst. Listen to Bernie share his story of how wining helped him to move onward and upward faster.