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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Dec 20, 2017

Rick Brinkman knew he had to get better at presenting. While presenting to a large group, he was unable to understand why everybody began to laugh hysterically. But he learned one thing that has helped him to move on to delivering hundreds of successful presentations since.