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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

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  2. 194: Phyllis Weiss Haserot: The degree of frustration I felt is enormous

194: Phyllis Weiss Haserot: The degree of frustration I felt is enormous

Oct 10, 2018

Phyllis Weiss Haserot shares the leadership skills she has had to lean on as her husband’s Parkinson’s disease rapidly progressed while she is passionately pushing forward her work in cross-generational conversation at work.