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Fast Leader Show | The Show for the Customer-centric Leader


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

May 1, 2019

Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas vowed to never again let that happen