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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

May 13, 2020

Patrick Schwerdtfeger has made plenty of mistakes in his life, and a majority of those mistakes happened because he tried plenty of different things in his life. Yet, despite his many failures, Patrick never stopped and continued coming back. Patrick learned that if you truly want to be successful in business and life then you must be willing to try new things and be willing to accept the risk of failure. You must be willing to be a bold leader and stand up for what you believe to be right, especially during these times.