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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

May 20, 2020

About 5 years ago, Karin Hurt had everything in her life crash all at the same time. Karin had just left her executive role at Verizon to start her own company. In trying to run her startup, Karin invested a lot of money into it but did not really get the clients or returns she needed. There was a massive learning curve and it required a lot of courage and energy to make everything work. In the midst of all that, her mother got extremely sick and died. Everything in her life seemed to be falling apart. Not willing to quit, she courageously moved forward one day at a time. Today, Karin and her husband are the founders of Let’s Grow Leaders, a leadership training and consulting firm in Maryland. Recently named on Inc’s list of Most Innovative Leadership Speakers and American Management Association’s 50 Leaders to Watch, Karin Hurt helps leaders from around the world achieve breakthrough results without losing their souls.