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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jun 24, 2020

The arrival of David Finkel's children was a complete shock to him. He never changed a diaper, never fed a child, and totally had no idea what to do. He was very busy being a father. At the same time, he was still owning a business. Not wanting to miss those precious moments with his children, David realized that he needed to make a change in the way he ran his business. He needed to run the business more intelligently. This led to the creation of the freedom formula. Applying what he has learned from this experience, David is now able to successfully manage his time and energy. As a result, David is able to achieve better business success and at the same time have a better life.