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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jul 8, 2020

Amy Posey had an opportunity to talk and meet with a tech startup team. In order to spark them up and make them think, Amy experimented working with weird cutouts and novel items that left the people stunned and confused. Coming in with these weird and ridiculous items, the items became memory triggers and anchor points for the listeners. Because of how different and weird it was, it made her more memorable than anyone else and her talk stuck into her listener's minds.