Preview Mode Links will not work in preview mode

Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Aug 4, 2020

Louis Carter was working for a group of people who locked him in an office to do all of their work until three in the morning. He tried to escape, but the door was locked and there was an alarm in the way. He didn't have a key and didn't know the code. He was able to get out with a little help from the police. Through that experience, Louis vouched to never work again for somebody like that. He confronted them and left the group and was able to get over the hump.