Feb 1, 2023
When companies don't foster open communication and establish regular, open conversations, they may experience inconsistency in customer experiences, decreased productivity, missed opportunities, low employee morale, and decreased customer satisfaction. These issues can negatively impact the success and growth of the...
Jan 4, 2023
The importance of emotions in attracting and retaining top talent in the workplace cannot be overstated. According to research, employees are more likely to stay with a company that encourages and values positive emotions, such as gratitude, appreciation, and hope, and is more likely to attract them to the organization....
Dec 7, 2022
Delivering great customer experiences is essential for any business that wants to be successful. In order to do so, it's important to focus on meeting and exceeding customer expectations, providing high-quality products and services, and building strong relationships with customers.
One way to deliver great customer...
Nov 2, 2022
Persuasion and influence are essential skills for leaders to succeed in their professional lives. There is no doubt that every organization will face challenges, but with every challenge comes the opportunity to influence outcomes. When you need to win business, win support for a proposal, or persuade clients to sign a...
Oct 5, 2022
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Every leader has a story to share - successes, failures, life lessons, and humps that they have to go through. Each story takes them to different turning points in their lives that ultimately define the history and legacy of their life. While the scope and the definition may vary,...