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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

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  2. 100: John Lee Dumas: I invested in a mentor that kicked my butt

100: John Lee Dumas: I invested in a mentor that kicked my butt

Dec 21, 2016

John Lee Dumas was all ready to push publish on his podcast and then all of a sudden fear took over. He pushed back his launch one week, then two, then four, then five. Finally his mentor intervened and he published his podcast and all was well in the world. But fear lurked in other places that John soon found.