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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Aug 9, 2017

Sophie Wade’s daughter complained that she never saw her. That’s when she decided to do research on how others managed being able to work less. She discovered that she could spend a year or more trying to persuade someone to give her the job she wanted, or she could just create it herself. That’s when made it her work instead of how she worked.