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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Oct 25, 2017

Brian Biro was down on himself. He had a drive to be the best at whatever he did. He was very intense and was no fun to play with. That’s when he decided to change one word and it helped him to move onward and upward faster.