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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

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  2. 148: Danny Gutknecht: Don’t do things to make me proud

148: Danny Gutknecht: Don’t do things to make me proud

Nov 22, 2017

Danny Gutknecht’s daughter came home crying. She did not want Danny to be disappointed in her because she brought home grades she was not happy with. That’s when Danny said those were her grades and her journey. Just like employees at work, she needed to find her own meaning.