Preview Mode Links will not work in preview mode

Fast Leader Show | The Show for the Customer-centric Leader

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Sep 12, 2018

Ralph Welborn was working on a wicked problem with the Department of Defense, CEO’s, and Chief Security Officers of many different organizations. He had to get them all to be in service to fight the bad guys. Ralph now takes the lessons he learned to move beyond customer-centricity to ecosystem engagement.