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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Sep 26, 2018

Simone Vincenzi decided to quit his job and go to school to learn how to run his own business. Tragically, his grandfather pasted away and Simone decided to travel back to his hometown in Italy from London every two weeks to comfort his grieving mother. Quickly, his savings was exhausted, but he continued to travel home to his mother and made the choice to become homeless.