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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Dec 1, 2021

We've heard the saying, "let's address the elephant in the room." These large, significant things that we deliberately ignore, but must be addressed. We certainly give importance to them because they are, of course, significant.

However, there are certain things in life that are smaller, more insignificant, and...

Nov 3, 2021

Are you struggling to meet your revenue goals? Are you trying so hard to sell your products and services?

Chances are, you’re pouring more time, money, and effort into sales and marketing. And although it’s not necessarily wrong, it doesn’t have to be that hard - there is an easier and better way. 

Instead of...

Oct 6, 2021

Misalignment is one of a company's biggest sicknesses. It constantly drags down results and reduces profitability. Instead of just accepting the symptoms of misalignment, you could have sustained results. All it takes is to align your company's strategy, culture, and operations.

The key to success is to change team...

Sep 1, 2021

Every human being has the potential to become their best selves. Unfortunately, we live in a world where the control system limits our potential. It is very important for every individual to develop their own internal motivation in order to realize their full potential.

In this episode, Judy Ryan shares her...

Aug 4, 2021

Diversity, Equity, and Inclusion (DEI). These three words pop up almost everywhere. Every modern workforce has a discussion revolving around these three words, but what exactly is the difference between diversity, equity, and inclusion? What does it mean?

If you are an executive leader, you have to understand that the...