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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

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  2. 217: Marcia Daszko: I was not familiar with any of those terms

217: Marcia Daszko: I was not familiar with any of those terms

Mar 20, 2019

Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the late Dr. W. Edwards Deming's renowned 4-day seminars.