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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

May 8, 2019

Fred Halstead’s positivity can drive people crazy, including his wife. But as a coach Fred knows he needs to empathize with others that are not like him. They may have regrets and need to work through their challenges before they can move forward.