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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jan 15, 2020

Rishad Tobaccowala stepped back from the brink of data overload by developing practical tools and frameworks that assisted his organization to properly put data in its place. He now teaches others to combine their emotional intelligence with their data intelligence and to focus beyond the short-term tendencies that many businesses fall victim to.