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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Feb 26, 2020

Dan Hill is a facial decoder that has experienced times when he’s not been able to practice emotional intelligence as much as he would like. But Dan is a master facial coder and uses his skills to detect opportunities to exceed customer expectations, build rapid rapport, and to see opportunities that most people are blind to.