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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Aug 26, 2020

While he was in college, Jeff DeGraff had a whole series of events that would change his life forever. Every time his life blew up (whether it was having no place to live or not having any money) Jeff would start looking around to what was available to him and to do everything he can with what he had. He realized that he didn't think or act like other people did and had to do things a bit differently and creatively. It was from his mistakes that he learned to accept the various things he was naturally good at and to consider them as gifts and to stop trying to become somebody he was not.