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Fast Leader Show | Customer Experience Leadership


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Apr 7, 2021

You may be running a company right now and you're calling yourself an entrepreneur. That's great, but do you have an entrepreneurial mindset?

What's the difference between the two you may ask?

Depending on how you think, you might be running a business that simply earns the least possible margins on a transactional basis, or a business that knows how to leverage the true worth or value that its products and services bring to the market. Read on and I'll explain more.

Let's start with defining what an entrepreneur is. An entrepreneur is an individual who creates a new business.

An entrepreneurial mindset is a set of skills that enable people to identify and make the most of opportunities, overcome and learn from setbacks, and succeed in a variety of settings.

In short, "entrepreneur" is a title that easily gets thrown around by anyone. Being entrepreneurial is an attitude. It's the behavior that separates out the ones who are truly successful, and it's being entrepreneurial.

I don't care what your title is right now, but you need to start to be entrepreneurial.

You need to develop this entrepreneurial mindset in order to build a highly profitable, fast-growth company. And Kent Billingsley, helps you do that.