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Fast Leader Show | The Show for the Customer-centric Leader


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Aug 4, 2021

Diversity, Equity, and Inclusion (DEI). These three words pop up almost everywhere. Every modern workforce has a discussion revolving around these three words, but what exactly is the difference between diversity, equity, and inclusion? What does it mean?

If you are an executive leader, you have to understand that the workforce today faces a huge problem with regards to psychological safety, and how a business handles diversity, equity, and inclusion may directly affect its bottom line. 

Listen to Omar L. Harris as he shares his thoughts on DEI and how you can be more inclusive