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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jul 27, 2016

Curtis Kopf has a point of view on what he wants to do and he just wants to go do it. But when Curtis encounters someone with differing opinions he has had to learn how to prevent himself from dismissing them and pushing them out of the way. Listen to Curtis as he shares how he gets over this hump.


Jul 20, 2016

Bob Anderson started his career in the family business making hog food and dog food. One evening, while cleaning out a rail car full of feed ingredients, Bob said something out loud that sent him on a life long journey. Listen to Bob tell his story of how he got over the hump.


Jul 13, 2016

Adam Dorrell had been made redundant three times in his career. The first time he had small children. The most recent time he had another set of small children. Listen to what happened to Adam and how he was able to move onward and upward.


Jul 6, 2016

Chris Edmonds had a heart attack in December 1993. Being overweight and behaving badly he knew he needed to be an effective influencer when coaching leaders. So Chris lost 30 pounds and then gained 20 back. He was at risk of another heart attack and found it difficult to challenge people to change their behavior because...