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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jul 26, 2017

Diana Oreck is a recovering type-A person that was so obsessed with work, that her body started breaking down. She went for extended periods of only getting 3-4 hours of sleep per night and it thrust her into the hospital with dehydration and lack of sleep. All because she was obsessed with work. Diana discovered the...


Jul 19, 2017

Michele Borba was in Rwanda distributing backpacks to deaf kids. Her transformational moment was when a sobbing child keep reading a hand-written note. If there’s any need for empathy, that child was sharing it; it was human connection. Listen to Michele share her story about how we can move onward and upward faster...


Jul 12, 2017

Judd Hoekstra got into a downward spiral. He got to the point where he was putting emphasis in the wrong area. It created a huge negative cycle for him and he didn’t even want to show up. That’s when Judd decided to reframe the negative thoughts running through his mind. Listen as Judd shares how you can get over...


Jul 5, 2017

Nat Greene has become a bit disillusioned by the direction of the country. The reason is because he has not been able to find reasonable people to find a reasonable discussion on things. People can’t pause and have a decent discussion and think about problems and work through them. He finds they have already dug in on...