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Fast Leader Show | Real-life stories of failure and triumph

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Aug 31, 2016

Brian Sullivan worked for an organization that would bring together an executive committee to make decisions on business they wanted to pursue. Because of all of their political agendas, the system wasn’t serving the company or customers very well. That’s when Brian pioneered a more customer-centric approach to...


Aug 24, 2016

Mike Wittenstein had not acted since his junior high school play. But he decided to take an acting class and it helped him to grow his business. Listen to Mike tell his story of how he discovered a way to improve the customer experience by using the fine art of acting in a whole new way.


Aug 17, 2016

Megan Constantino decided to go on national television to share one of the most un-cool, un-sexy things you could think about. Being completely driven by God, she and her husband Frank decided to go on the Steve Harvey to share their struggles with infertility and it made all the difference for them. Listen to Megan’s...


Aug 10, 2016

Bill Dann was working for a native Alaskan run organization. The Board of Directors put a lot of pressure on Bill to replace himself with an Alaskan native, since it was the purpose of the organization. Bill hired a young leader and unfortunately he was put into a situation that he was not prepared for. He got...


Aug 3, 2016

Paul Maskill was doing all of the busy admin work in his business. Paul was working 60-80 hours per week but was not leading his business. He was failing to take his business to the next level. That’s when Paul made a decision that ultimately led him to become the leader that generated the business growth that led...