Preview Mode Links will not work in preview mode

Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Mar 28, 2018

Jillian Medoff was a business consultant with a passion for being a novelist. After having sold a few novels she was unable to sell her next manuscript. That’s when the editor of her first novel gave her some advice that she thought was crazy. But it paid off and Jillian is now following her passion of writing about...

Mar 21, 2018

Tal Shnall was promoted to managing a staff that was more than double the size of his previous role. But Tal did not realize that he was missing a lot of manager and leadership skills that would allow him to be successful. Tal struggled and paid the price. Eventually he found his way forward and now helps others...

Mar 14, 2018

Debi Mongan decided to take a break from her career to raise her daughter. After five years had passed Debi decided to go back to work. She thought she was going to re-enter where she left off. Once she realized that wasn’t going to happen she took a step back, which helped her to take a leap forward.

Mar 7, 2018

Jenny Dempsey was working more than 50 hours per week, she rarely took breaks, and had the highest amount of vacation in the entire company. She kept stuffing her emotions down and wore a smile. Then one day she had an anxiety attack. A few years later, it happened again. Finally, Jenny realized that she had to...