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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Mar 1, 2017

Brian MacNeice was working for a large advisory service firm. Brian began to worry as he reviewed the impact of his work. He realized that many of the clients he worked with were not interested in implementing what was recommended. That’s when Brian made a life altering change.