255: John DiJulius: Relationship is the differentiator today
Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!
John DiJulius, III looked back on mistakes and regrets and found
a pattern. He’s always been the underdog, and when he takes that
chip off his shoulder and feels he deserves the recognition he’s
received; he ends up in a bad place.
About the Podcast
Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.