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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Feb 22, 2017

Dayna Steele had a very successful career as a radio disc jockey. Then she decided to quit her job and move to Los Angeles to pursue an acting career. After nine months she moved back home without a career in acting. But she never failed. Listen to what she actually did.


Feb 15, 2017

Neal Topf got his first job in New York City at the age of twenty-five in a large direct marketing agency. The boss that had hired him was wonderful during his interview, so Neal was excited to get going. But this same boss turned into Neal’s nightmare. She made his life so miserable that if he met her today he would...


Feb 8, 2017

Carey Azzara was filled with grief as a youth. His sister passed away at a young age and Carey was deeply affected by the loss and from witnessing the grief of his parents. Fortunately for Carey he had an amazing grandmother that helped him to get over the hump.


Feb 1, 2017

Wendy Keller was not physically able to sit up because of the terrible injuries from the car accident that claimed the lives of her two young children. That’s when she decided to get involved with Tony Robbin’s Personal Power program. She did exactly those actions recommended in the program. Listen in as Wendy...