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Fast Leader Show | The Show for the Customer-centric Leader

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

May 4, 2022

Media consumption preferences have changed over the past few years. People want to consume information faster on their own terms. Traditional learning programs and long-form content is being replaced with quick, bite-sized information. With the next generation of leaders on the rise, equipping and enabling first-time...


Apr 6, 2022

Leadership is a process by which a person influences others to achieve a common goal. Compassionate leadership is the type of leadership that takes into account the feelings and emotions of others. It is based on the idea that if we can understand and feel what others are feeling, then we can better lead them.


Feb 2, 2022

Change is the only thing constant in the world. No matter what you do, change is inevitable. It can happen externally – out of your control – but it can also happen internally – within your control. But no matter what form change may take place, the question is, what are you going to do about it? Will you remain...


Jan 5, 2022

We live in a world of infinity. We have an infinite amount of things we can do at any one moment. As responsible individuals, we try to take care of all the opportunities and requests that come our way. Try as we might, there is a point where there are no more hours in the day and we just hit this ceiling of complexity....