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Fast Leader Show | Customer Experience Leadership

Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jan 10, 2024

Diving into the heart of modern strategic planning, this special episode explores the challenges and opportunities in today's complex, VUCA environment. As we explore this landscape, we'll see why traditional strategic planning tools may no longer be sufficient in such a dynamic setting.

This episode shines a light on...