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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Mar 27, 2019

Maryann Karinch had a mountain climbing experience that was beautiful and satisfying. Not a real mountain climbing experience, but a figurative one. Along with her partner Jim they fought a common enemy in Maryann’s cancer. It was life and relationship saving experience.

Mar 20, 2019

Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the...

Mar 13, 2019

Rick Miller has turned around businesses during a dot com bomb and lead organizations that had to deal with real bombs. And all he did was apply the great lessons his dad taught him at the kitchen table, decades earlier.

Mar 6, 2019

Kory Angelin was like many kids with parents that divorce. But unlike others key values were instilled in him that led to excelling in sales by emphasizing the customer experience. From fitness to finance, Kory teaches organizations to sellout out what they sell.