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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Jul 25, 2018

Art Combs overcame being labeled as lazy and stupid to becoming a CEO. Along the way he started several businesses, wrote a few books and traveled the globe as a contact center expert. He now starts companies focused on customer service problems that he faced as an operations manager.

Jul 18, 2018

Jonathan Low worked 80 hours a week for two and a half years. Then his body collapsed and he began to doubt himself. It took him an entire year to recover and learn to change his perspective on what is success, how to fail and to be a happy person and to find gurus to inspire you.

Jul 11, 2018

Chris Dyer quit his job and started a business in 2001, just two months after the biggest terrorist attack in American history. He took inspiration from tragedy. He rented every room in his house to pay the mortgage, created a backup plan and took the risk.

Jul 4, 2018

Greg Young needed to make changes quickly and radically to prevent losing market share. But he was ending each day with beating himself up because he was not completing his to-do list and it was getting longer each day. That’s when he realized that he needed to reframe his day.