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Fast Leader Show | Customer Experience Leadership

Not just far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Sep 16, 2020

Nate Regier was trying to sell to a particular CEO who kept poking holes in everything he was saying. Nate was trying to backpedal and explain but things just kept getting worse and worse. Finally, the CEO pushes Nate to the point where Nate decides not to compromise any further because it would no longer make him feel any integrity in the work that he provides.

After seemingly being kicked out from the office, Nate was surprised when the CEO called him and says he's hired. The CEO appreciated his conviction to stand up for what he truly believed in. From that experience, Nate learned that if he wants to be a top leader, he needs to be able to go toe to toe with the worst and to have the backbone to never compromise with his beliefs.