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Fast Leader Show | The Show for the Customer-centric Leader


Not just business...by far, one of the most insightful, thorough and thought-provoking podcasts. Huge variety of guests ranging from authors, speakers, doctors, academics and professionals all sharing personal stories that will improve your customer experience, employee experience, contact center, customer service and being more human-centric at work...and home. Well worth your time!

Nov 18, 2020

When Dr. Quinn was in the 6th grade, there was a popular boy in school who was good at basketball and almost every cute cheerleader loved him. Due to certain circumstances, he had to leave the school, and Dr. Quinn, wanting to be loved by the cheerleaders as well, saw it as an opportunity to replace him and become the best basketball player he could be. After working really hard, Dr. Quinn didn’t see any results, as even though he became the best basketball player, the cheerleaders still didn’t love him or notice him. But something else happened for the first time in his life. He realized he could set a goal and pursue it and turn into somebody new. And from his role as a point guard, he learned that it’s about making everyone else better. Although he never achieved his goal of becoming loved by the cheerleaders, Dr. Quinn learned something even more profound in his life.